Centralized Social Media Engagement & Inbox
Oversee the entirety of your social media conversations and interactions from a single platform. With Planly's engagement feature, you can ensure that you and your audience are in sync—making for a more coherent relationship. With the engagement feature, you can more effectively serve and interact with your audience—ergo a more engaged audience.
Manage all your social media conversations and engagements in one place. Planly's engagement feature ensures you stay connected with your audience, building stronger relationships through timely and efficient interactions.
Improve Customer Engagement
Track Response Times
Respond to Messages Instantly
Manage Conversations
Monitor all your social media interactions. Respond to all your comments and messages across all your social accounts in one centralized platform.
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Comment Reply and Management
Effortlessly keep up with engagements on your social media posts. Ensure you see every comment and reply to those you choose quickly and easily. Navigate the different threads that emerge from your comment section with grace and precision.
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Inbox Analytics
Achieve a thorough understanding of your messaging and comment interactions. Analyze the average response time, engagement rate, and performance of your posts with our advanced analytics. Use these insights to optimize your social media strategy and your overall customer satisfaction.
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FAQ
Your questions answered.
How does the free trial work?
The free trial allows you to try all the features of the Team or Agency plans for 14 days. During the trial, you can explore our social media inbox and manage social media conversations seamlessly.
Can I switch plans later?
Yes, you can upgrade or downgrade your plan at any time from your account settings. Changes will take effect immediately. Our social media message management tools are available in Team and Agency plans.
What payment methods do you accept?
We accept all major credit cards, including Visa, MasterCard, and American Express. Payments are securely processed through Stripe. You can manage your unified social media inbox with ease, no matter the payment method.
Is there a discount for annual billing?
Yes, you can save 20% with yearly billing when you choose an annual subscription. This discount applies to all features, including our advanced social media engagement tools.
Do you offer customer support?
Yes, we offer email support for all plans, with priority support for Team and Agency plans. Our team is ready to help you respond to social media messages efficiently.
Can I automate my social media publishing?
Yes, Planly offers auto-publish features for various social media platforms. This allows you to schedule your posts in advance and have them published automatically, helping you track response times on social media.
What happens to my scheduled posts if I downgrade or cancel my plan?
If you downgrade or cancel your plan, your scheduled posts will remain active until the end of your current billing cycle. After that, posts will be limited according to the new plan's limits. You will still have access to our social media comment management features.
Which social media channels are included?
Currently, our social media inbox feature supports Facebook and Instagram. You can manage and respond to all your messages and comments from these platforms in one place.
Can I check my engagement rates?
Yes, you can check your engagement rates via our analytics section. This feature helps you understand your audience's interactions and improve your social media strategy.
Try It Now
Start managing your social media conversations more effectively with Planly's centralized engagement and inbox feature. Sign up for our 14-day free trial today.